FAQ

online learning

 

Do I need a Zoom account to view the webinar?

No, you can watch the webinar without creating an account. You will just need to follow the link provided on the relevant course page.

Will loading the webinar mean I appear on camera?

Not necessarily, you have the option to leave your webcam turned off. 

What if I have never used Zoom before?

It is advised that you test your connection in good time before the meeting starts:  test zoom here. You will be prompted to download the Zoom app but if you have any problems you can also download it at https://zoom.us/download or through your usual app store. 

How do I access a webinar?

Details of the day and time of each webinar will appear on the relevant page within the course on Moodle along with a link to access the Zoom meeting room. We ask that you arrive a few minutes before the start time so that the webinar can start promptly - your microphone may be muted upon arrival so that any latecomers do not disrupt the session.

Are there any rules around webinar etiquette?

We ask that you keep your microphone muted when you are not speaking to minimise background noise for the other participants and the recording.

We find that it creates a better group atmosphere if people have their cameras switched on however we understand that some people do not have a webcam or do not feel comfortable with this so it is not essential.

Last modified: Friday, 22 May 2020, 11:36 AM